Job Summary Homeland Talent Solutions is partnering with a leading healthcare technology organization to hire an experienced Product Manager – Revenue Cycle Management (RCM) & Personal Care (PC) to lead product strategy and development across revenue cycle and personal care capabilities.
The Product Manager will own solutions supporting billing, claims, payer requirements, denials, collections, caregiver scheduling, visit verification, authorizations, and state and payer program requirements. The role will guide capabilities from discovery through delivery, launch, and continuous improvement while partnering with Engineering, Architecture, Revenue Cycle Operations, Clinical, Analytics, User Experience, and business leadership.
The Product Manager will also help identify meaningful opportunities to apply automation and AI across claims scrubbing, eligibility, coding support, denial prediction, and document handling. This is an excellent opportunity for a detail-oriented product leader who enjoys solving complex healthcare challenges and building technology that improves home care operations and financial performance.
Responsibilities
Own revenue cycle and personal care products end-to-end, from discovery, definition, and roadmap development through delivery, launch, measurement, and continuous improvement
Engage directly with billers, collectors, schedulers, agency operators, Revenue Cycle Operations, and Client Success to understand workflows, identify inefficiencies, and develop solutions that improve financial and operational performance
Translate customer and business needs into product concepts, requirements, specifications, user stories, acceptance criteria, success metrics, and actionable delivery plans
Use data, user research, and stakeholder feedback to prioritize initiatives, including clean claim rates, days in A/R, denial and rejection trends, schedule fill rates, adoption, quality, and usability
Partner with Product Leadership, Engineering, Architecture, Security, DevOps, Analytics, User Experience, and business stakeholders to define, build, test, launch, and improve products while balancing user value, technical feasibility, regulatory requirements, and business impact
Lead cross-functional decision-making around requirements, priorities, tradeoffs, dependencies, risks, launch readiness, and open issues; maintain clear product documentation and decision records
Apply expertise in post-acute reimbursement, payer requirements, claims workflows, and personal care operations to product decisions and roadmap development
Monitor CMS rules and rate updates, state Medicaid requirements, EVV mandates, managed care contract behavior, and payer policy changes, incorporating relevant impacts into product strategy and planning
Evaluate opportunities for automation and AI-enabled capabilities, balancing business value with technical, regulatory, compliance, privacy, billing integrity, and data security considerations
Communicate technical, reimbursement, and product concepts clearly to technical and non-technical audiences and involve appropriate stakeholders when decisions exceed the team’s scope
Stay engaged through analysis, design, testing, integration, launch readiness, and post-launch performance monitoring, using data and customer feedback to drive ongoing improvements
Requirements
4+ years of product management experience, ideally in healthcare revenue cycle, post-acute care software, payer/claims systems, or other complex technical products
Working knowledge of healthcare revenue cycle processes, including billing, claims submission, eligibility and authorization, denials and appeals, collections, and A/R management
Familiarity with post-acute care, home health, hospice, or personal care operations and related reimbursement models
Experience managing product capabilities through the full lifecycle, from discovery and requirements through delivery, launch, and iteration
Strong understanding of customer discovery, user research, requirements and functional specifications, and roadmap management
Ability to work independently while maintaining strong collaboration with cross-functional partners
Demonstrated success leading complex product initiatives
Strong communication skills, including the ability to clearly explain technical and reimbursement concepts to non-technical stakeholders
Data-driven approach to product decisions, incorporating user insights, operational feedback, and stakeholder input
Experience with agile product development and navigating complex technical, regulatory, and organizational environments
7+ years of related product management experience, preferred
Direct experience with home health, hospice, or personal care revenue cycle, including Medicare PDGM, Medicaid and waiver programs, managed care, and multi-payer billing, preferred
Familiarity with claims and remittance transaction standards, including 837/835, clearinghouse integration, eligibility verification, and payer connectivity, preferred
Experience with personal care operations, including caregiver scheduling and matching, Electronic Visit Verification, authorization tracking, and state program compliance, preferred
Experience with AI-enabled or automated capabilities such as claims scrubbing, coding support, denial prediction, or document extraction, preferred
Experience leading cross-functional product initiatives involving complex technical or business challenges, preferred
Direct experience partnering with clients, billers, agency operators, or other operational stakeholders, preferred
Bachelor’s degree or equivalent practical experience in a relevant field, preferred
Additional Information Applicants must be legally authorized to work in the U.S. without the need for current or future employment visa sponsorship.
Benefits This role offers a competitive salary of up to $165,000 annually based on experience, performance-based bonus potential estimated at 3-6%, and a hybrid work arrangement that supports work-life balance. A comprehensive benefits package and professional development opportunities are also available.
Summary This is an opportunity to do meaningful product work that directly impacts clinicians, home-based care teams, and the patients they serve. If you’re ready to build innovative solutions while making a real difference in healthcare, we encourage you to apply!
EEO Notice Homeland LLC is an Equal Opportunity Employer. Homeland LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Homeland LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.